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At Gemanifest, your satisfaction is our priority. If you’re not completely happy with your purchase, you may initiate a return within 7 days of receiving your order.

Eligibility for Returns

To be eligible for a return:

  • Items must be unused, unworn, and in their original packaging, including any tags or accessories.
  • A valid order number and a brief reason for the return must be provided.

How to Initiate a Return

To request a return:

  1. Email our support team at manifest@gemanifest.com.
  2. Our team will review your request and, if approved, provide return instructions.
  3. Please do not send items back without prior authorization — unauthorized returns will not be accepted.

Return shipping costs are the responsibility of the customer.

Refunds

Once we receive and inspect your returned item:

  • We’ll notify you via email about the approval or rejection of your refund.
  • If approved, a refund will be processed to your original payment method.
  • Please note: Shipping fees are non-refundable.

Exchanges

Exchanges are only offered for items that are damaged or defective upon arrival.

If you need to exchange a product such as a candle, crystal, or jewelry item:

Non-Returnable Items

Due to hygiene and energy-cleansing standards, the following items are non-returnable:

  • Used candles or crystals
  • Personalized or custom-made items
  • Items purchased during promotions or sales

Need Help?

For any return, refund, or exchange-related queries: Email us at: manifest@gemanifest.com

We’re here to make your experience with Gemanifest smooth, supportive, and aligned with your wellness journey.