Every question holds power — whether it’s quiet curiosity or a bold "what next?". At Gemanifest, we’re here with grounded answers and soul-aligned support. Below you’ll find clarity on crystals, candles, shipping, returns, and more.

Crystals & Energy Tools

How do I choose the right crystal?

Let your intuition guide you. You might:

  • Feel drawn to a crystal's appearance
  • Match a crystal with your intention (e.g., clarity, love, grounding)
  • Align with your zodiac sign

Research properties and trust what resonates

Are your crystals authentic?

Yes! All our crystals are 100% genuine, ethically sourced, and selected for their energetic purity. Certificates of authenticity are included.

How do I cleanse my crystals?
  • Rinse under clean water
  • Place on selenite or in moonlight
  • Use sacred smoke (sage or palo santo)
  • Bury in soil for 24 hours
Why is cleansing important?

Crystals absorb energy. Regular cleansing restores their natural vibration for optimal support.

What if my crystal isn’t working?

Revisit your intention, cleanse regularly, and stay open. Healing is not always linear. Try a different crystal or work with it during meditation or journaling.

Manifestation Candles

What are manifestation candles?

Candles infused with crystals and intention to support your desires through focused energy, scent, and symbolism.

How do I use them?
  • Set a clear intention
  • Light your candle
  • Visualize your goal
  • Repeat the affirmation on the card
Can I use multiple candles together?

Yes! Layering intentions (e.g., abundance + clarity) can enhance results.

Are your candles eco-friendly?

Absolutely. We use soy wax, essential oils, and sustainably sourced crystals. No toxic additives.

Can I reuse the jar?

Yes — clean and repurpose it as a planter, trinket holder, or altar item.

Jewelry & Accessories

Is your jewelry adjustable?

Yes. Most bracelets are adjustable and stretchable. Custom sizing is available — just email us.

Can I wear my jewelry in water?

We recommend removing it before swimming or showering to preserve its finish and energy.

How do I cleanse jewelry?
  • Place it on selenite overnight
  • Use sunlight or sacred smoke
  • Avoid saltwater for delicate gemstones
Can I wear multiple pieces at once?

Yes, but start with one piece for 10 days to align with its energy.

Orders & Payments

What payment methods do you accept?

We accept:

  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • UPI & Paytm, Cashfree (India only)
  • PayPal (international)
  • Gift Cards
How do I track my order?

You’ll receive a shipping confirmation with a tracking link once your order is dispatched.

 Can I cancel or change my order?

Once placed, we can’t modify or cancel the order. You may return it after delivery if eligible.

Shipping & Delivery

Where do you ship?

We ship worldwide.

When will my order be shipped?

Orders are processed in 1–3 business days.

How long does delivery take?
  • India: 5–7 business days
  • International: 3–5 weeks (customs may vary)
Will I get tracking information?

Yes! All orders include tracking once dispatched.

Who pays for customs or import taxes?

International buyers are responsible for any duties, taxes, or customs charges at pickup.

Returns & Refunds

What is your return policy?

You may return eligible items within 7 days of delivery. Please refer to our Return & Refund Policy.

Are sale items returnable?

No. Final sale, clearance items, candles, used crystals, and hygiene-sensitive items are non-returnable.

What if I receive a damaged item?

Email us within 3 days with a photo. We’ll arrange a replacement or refund.

How long does a refund take?

Once we receive your return, refunds are processed within 10 business days to the original payment method.

Gifting & Customization

Can I include a gift message?

Yes! Add it at checkout or email us immediately after placing your order.

Do you offer custom products?

Yes! For personalized candle or jewelry designs, email manifest@gemanifest.com to share your intention.

Manifestation Practices

Can I combine candles, crystals, and affirmations?

Absolutely! They’re designed to work together. Light the candle, hold your crystal or bracelet, and recite your affirmation to deepen your intention.

How do I track manifestation progress?

 Use the affirmation card calendar, journal your wins, or meditate regularly.

Don’t know what to manifest?

Start with an intention for clarity or inner guidance. Let the process unfold naturally.

About Gemanifest

What makes Gemanifest different?
  • Intention-first designs
  • Eco-conscious materials
  • Ethically sourced crystals
  • Tools that bridge energy, beauty, and purpose
Intention-Driven Products
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  • Follow @gemanifest.official on Instagram, YouTube, and Facebook
Still have questions?

Email us at manifest@gemanifest.com — we’re here Monday–Friday, 10 AM to 6 PM IST.