Return & Refund Policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may initiate a return within 7 days after receiving your order.
To be eligible for a return, your item must be unused, unworn, with tags, and in its original packaging. Please include your order number and a detailed explanation of the reason for the return.
Returns
To start a return, contact us at gemanifest@gmail.com. If your return is accepted, we will send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted. You will be responsible for paying your shipping costs for returning your item.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, the refund will be processed, and a credit will be done.
Shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at gemanifest@gmail.com.
Contact Us
If you have any questions about our refund policy, please contact us at gemanifest@gmail.com.