Thank you for choosing Gemanifest. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, www.gemanifest.com, or make a purchase from our website. By using our site or making a purchase, you consent to the practices described in this policy.

Collecting Personal Information

When you visit our site, we collect certain information about your device, your interaction with the site, and the necessary information to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information:

Examples of personal information collected include the version of your web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and how you interact with the site.

Purpose of Collection: To load the site accurately and perform analytics to optimize our site.
Source of Collection: Collected automatically through cookies, log files, web beacons, tags, or pixels when accessing our site.
Disclosure for Business Purposes: Shared with our processors Shopify, Facebook, and Instagram.

Order Information

Examples of Personal Information collected: Name, billing address, shipping address, payment details (credit card numbers), email address, and phone number.
Purpose of Collection: To provide products/services, fulfill contracts, process payments, arrange shipping, provide invoices/confirmations, communicate with you, screen orders for potential fraud, and offer advertising based on your preferences.
Source of Collection: Collected directly from you when placing an order.
Disclosure for Business Purposes: Shared with our processors Shopify, Facebook, and Instagram.

Customer Support Information

Examples of Personal Information collected:
Name, billing address, shipping address, email address, and phone number
Purpose of Collection: To provide customer support.
Source of Collection: Collected from you when you contact us for support.
Disclosure for Business Purposes: Shared to provide customer support.

Minors

Our site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information.

Information Sharing

We do not sell, trade, or transfer your personal information to outside parties. However, we may share it with trusted third parties that assist in operating our website, conducting business, or providing services, as long as those parties agree to keep this information confidential. These third parties include but are not limited to:

• Payment processors (e.g., PayPal, Stripe)
• Shipping carriers (e.g., FedEx, UPS)
• Advertising partners (e.g., Google, Facebook)

We require these third parties to handle your information securely and use it only for the purposes outlined in this policy.

Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. These measures include encryption, secure socket layer (SSL) technology, and access control protocols. However, please note that no method of transmission over the internet is 100% secure.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you wish to request the deletion of your personal information, please contact us using the details provided below.

Cookies

We use cookies to enhance your experience on the site. Cookies are small files stored on your device that allow us to remember your preferences and provide personalized content. You can choose to have your browser warn you each time a cookie is sent or disable cookies altogether. However, disabling cookies may affect your experience on the site.

Your Consent

By using our site, making a purchase, or interacting with us, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, business operations, or legal requirements. If we make any changes, we will post the updated policy on this page and update the effective date below. We encourage you to review this policy periodically.

Your Data Protection Rights (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA) or California, you have certain data protection rights, which may include the following:

1. Right to Access:
You have the right to request copies of your personal data.

2. Right to Rectification:
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

3. Right to Erasure:
You have the right to request that we erase your personal data, under certain conditions.

4. Right to Restrict Processing:
You have the right to request that we restrict the processing of your personal data, under certain conditions.

5. Right to Object to Processing:
You have the right to object to our processing of your personal data, under certain conditions.

6. Right to Data Portability:
You have the right to request that we transfer your data to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us at manifest@gemanifest.com.

California Consumer Privacy Act (CCPA)

If you are a California resident, the CCPA provides you with the following rights:

1. Right to Know
You have the right to request that we disclose the personal information we collect, use, and share about you.

2. Right to Delete
You have the right to request that we delete any personal information we have collected about you, subject to certain exceptions.

3. Right to Opt-Out
You have the right to opt-out of the sale of your personal information. Gemanifest does not sell personal information to third parties, but we may share it with trusted business partners.

4. Right to Non-Discrimination
 You have the right not to be discriminated against for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at manifest@gemanifest.com.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights under GDPR or CCPA, please contact us at:

Email Support: manifest@gemanifest.com
Phone Support: +91 8005675512

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority.