Frequently Asked Questions
Crystal FAQs
- Intuition:Allow your intuition to guide you. Trust your instincts and choose a crystal that resonates with you on a deep level.
- Intentions:Define your intentions. Whether it's for healing, positivity, or a specific purpose, let your intentions guide your choice.
- Astrological Sign:Consider your astrological sign. Some believe certain crystals are more aligned with specific zodiac signs.
- Research:Learn about the properties of different crystals. Some may be better suited for relaxation, focus, or spiritual growth.
- Appearance:If drawn to a crystal's appearance, explore its properties. The visual appeal often aligns with what you need energetically.
- Reminder:There's no right or wrong way. Trust your feelings and allow the crystal to choose you as much as you choose it.
Our crystals are sourced from reputable suppliers who adhere to ethical mining and sourcing standards. We prioritize transparency and ensure that our gemstones come from environmentally conscious and socially responsible origins. Each crystal is carefully selected to provide you with genuine, ethically sourced, authentic healing tools.
Yes, we pride ourselves on offering only authentic and ethically sourced crystals and gemstones. Our commitment to quality ensures that you receive genuine, authentic, and powerful healing tools. Every product comes with its Authenticity Certificate.
Here are some recommended ways to cleanse your healing crystals:
- Rinse crystals under running water for a few minutes.
- Place crystals on a piece of selenite overnight.
- Hold your crystal in the smoke of a burning sage stick.
- Place crystals under direct sunlight or moonlight for at least 4-5 hours.
- Bury your crystals in the soil for a day.
If you find that your crystals don't seem to be working as expected, don't be discouraged—there are several factors to consider. Firstly, revisit the intentions you've set for your crystals. Clearly articulate your goals and desires while holding them, ensuring that your intentions are positive and focused. Regularly cleanse your crystals to remove any accumulated negative energies, as they can affect the crystals' effectiveness. Additionally, take a moment to program your crystals by concentrating your energy and intentions into them. It's also essential to reassess your goals—make sure they still align with your current needs. Trust your intuition; if a particular crystal doesn't resonate with you at the moment, try working with a different one. Remember, the process of healing and energy work takes time, so be patient with both yourself and your crystals.
Shipping & Delivery FAQs
We ship worldwide.
Shipping costs and delivery times vary based on your location and the selected shipping method. You can find detailed information during the checkout process.
Shipping costs and delivery times vary based on your location and selected shipping method. Here’s a breakdown:
- Orders under Rs. 999: Rs. 49.00 for Ground Shipping
- Orders over Rs. 999: FREE Ground Shipping
Shipping costs vary depending on the destination, items, and chosen shipping method. International shipments require the customer to claim their package at the nearest customs facility and are responsible for any duty fees, which will be determined at pickup.
For more detailed shipping information, please refer to the checkout process
Please allow 3 to 7 business days from the time of placing your order for processing (this includes pulling and packing your order, but not transit time). For larger crystals, it may take a little longer to pack and ship to ensure they arrive safely.
Transit times vary depending on your location and the shipping method chosen:
- Ground Shipping: Typically takes 7 to 14 business days for delivery.
- Expedited Shipping: Arrives in 1 to 5 business days (depending on the selected method).
- International Orders: May take up to 6 weeks to arrive.
Business days do not include weekends or holidays.
Once your package has been picked up by the shipping provider, Gemanifest is no longer responsible for any delays that may occur. When your order ships, you will receive a confirmation email with tracking details. We recommend closely following your tracking information to stay updated on the whereabouts of your order. If you're on a tight timeline, we suggest considering expedited shipping. Ground shipping, even locally, may experience significant delays.
If you see that the tracking information shows the label has been created and the carrier is "awaiting item," it means your order has been handed over to the carrier, but it might take some time for them to update the tracking status.
Please allow 10-14 business days for updates. If there is no further movement within that time frame, please reach out to us at manifest@gemanifest.com.
If your package was returned to sender, this likely means there was an issue with the shipping address, making the order undeliverable. The package will be returned to our warehouse.
You have 30 days from the date the package is returned to claim your items. After 30 days, the items will be put back into stock.
For all international orders, the shipping cost will vary based on:
- The destination country
- The weight of the items being shipped
- The speed of delivery selected
International shipments require the customer to claim their package at the nearest customs facility. You will also be responsible for paying any duty fees, which will be determined upon pickup.
Note: Please allow 4 to 6 weeks for international delivery, depending on the chosen shipping method. While we aim to ship packages quickly, once they leave our warehouse, we have no control over delivery speed.
Orders & Payments FAQs
Once your order is shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your package through the shipping carrier's website. For your convenience, we have provided a link where you can easily track your order.
Once an order is placed, it processes quickly, and we are unable to change the address, or shipping method, or modify or cancel the order. However, if you need to return your purchase, this is easy to do. For more information, please contact us at manifest@gemanifest.com.
- Final Sale Items: All items in the sale category, One-Of-A-Kind Crystals, and Large Crystals are final sale and cannot be returned.
- Discount Codes: Discount codes and promotions cannot be combined; only one can be applied per order.
- Subscription Items: Discount codes and promotions are not valid on subscription items.
- Final Sale Items: All items in the sale category, One-Of-A-Kind Crystals, and Large Crystals are final sale and cannot be returned.
- Discount Codes: Discount codes and promotions cannot be combined; only one can be applied per order.
- Subscription Items: Discount codes and promotions are not valid on subscription items.
If an order is flagged as potentially fraudulent or requires additional verification, we may reach out to you. This can happen if there are discrepancies with the payment method or shipping address. We will request additional identification or payment verification to protect you from fraud. If this happens, we will contact you immediately to ensure any delays are minimal.
Since we are based in India, for international orders, we recommend using PayPal to process credit card payments. You don’t need a PayPal account—simply choose PayPal and enter your credit card details to complete your purchase in your preferred currency.
Return FAQs
We offer a 7-day return policy. If you're not satisfied with your purchase, please review our detailed Return and Refund Policy for instructions on initiating a return.
If you receive an item that is damaged or defective, please contact customer service immediately. All damages must be reported to our customer service team within 14 days of receiving your product.
We want you to be 100% satisfied with your crystal energy! Below are the details of our return policy.
- All Sale Items
- Items marked 'final sale'
- Certain select crystals (marked as final sale on the product description page due to their rarity and limited inventory)
We generally offer returns for bracelets, necklaces, and most crystals (unless specified on the product page or purchased during a sale/promotion) within 30 days of the date your package was delivered.
Any order placed between November 20th and December 25th will be eligible for returns until January 31st.
- Earrings
- Candles
- Clearing tools (sage sticks, incense cones and sticks, and resins)
- Log in to your account on our website.
- Navigate to the order you wish to return and click on it.
- In the upper right-hand corner, click the “Request Return” button.
- Fill out the requested information.
Our customer service team will review your request and either approve or deny it. If approved, you will receive instructions and a shipping label to send the merchandise back.
The merchandise must be shipped back to us within the 30-day window after you receive your package, once your return is approved.
No, shipping charges are not refundable.
Yes, orders over $200 will incur a 10% restocking fee.
If you receive a damaged or defective item, please contact customer service immediately. All damage claims must be reported within 14 days of receiving your product.
Once your return is received and processed, we will refund your original method of payment. Please note, returns take 3-10 business days to process after reaching our facility. Refunds can take several business days to reflect on your credit card, depending on your financial institution.
Purchase FAQs
Yes, we offer wholesale and bulk purchasing options. Contact us at gemanifest@gmail.com to discuss your specific needs.
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Candle Use & Benefits
Manifestation candles are crafted to help you focus on your goals, desires, and intentions, often infused with specific scents and crystals that enhance your manifestation process.
Set an intention, light the candle, and visualize your goal. Focus on your desires as the candle burns, allowing its energy to support your manifestation.
Our candles are carefully crafted to support your personal growth and manifestation journey. Each candle is infused with handpicked crystals, essential oils, and unique fragrances designed to enhance focus, clarity, and alignment with your goals.
Set your intention, light the candle, and visualize your desires manifesting. The combination of scent, crystals, and flame helps channel positive energy to amplify focus on your dreams.
We recommend burning the candle for 2-3 hours at a time to fully immerse yourself in the energy of the candle and affirmations.
Yes, using multiple candles can amplify your intentions, especially when aligned with different goals (e.g., love, abundance, or healing).
Absolutely! Our candles are ideal for meditation and ritual use, enhancing the energy of your practice with their natural scents and crystals.
Yes, the crystal bracelet can be used during meditation, affirmations, or any manifestation practice to keep your intentions aligned.
Each candle is tailored to a specific intention (e.g., abundance, love, healing). Browse through our collection to find the one that resonates with your current focus.
Absolutely! If you're unsure about your exact manifestation goal, our candles can help clear your mind and guide you toward what truly resonates. Start with a general intention for clarity or guidance.
Candle Care & Reuse
Yes! After the candle burns out, clean the container and repurpose it for storage, decor, or even as a planter.
Absolutely! Clean the jar and use it as a decorative piece or storage, continuing your manifestation journey with the remainder of your goal.
Trim the wick to about 1/4 inch before each use and allow the candle to burn long enough for the melt pool to reach the edges of the container.
The burn time depends on the candle size, typically ranging from 40-60 hours. Follow the burning instructions for optimal use.
If the candle isn’t burning evenly, try trimming the wick to about 1/4 inch before each use. Also, allow the candle to burn for some time to help create an even melt pool.
Remove the remaining wax and recycle the container. Repurpose it as storage or decor for continued manifestation energy.
Ingredients & Materials
Yes! We use soy wax, essential oils, and sustainably sourced crystals, ensuring our candles are safe for you and the environment.
No, we only use natural waxes and essential oils in our candles, making them free from harmful chemicals and safe for the environment.
Soy wax is eco-friendly, burns cleaner, lasts longer, and produces less soot, making it a healthier alternative to paraffin.
Our soy wax is biodegradable, burns slower, and holds fragrance better, providing a longer and cleaner burn compared to other waxes.
We keep our candles pure by avoiding artificial dyes and chemicals, ensuring the energy remains untainted and offering a soothing, natural appearance.
We use high-quality cotton wicks that ensure a clean burn, minimizing soot and smoke, and providing an eco-friendly experience.
Our candles feature natural, non-toxic fragrances that are designed to create a calming atmosphere, perfect for meditation and setting intentions.
Crystals & Affirmations
Each crystal is chosen for its unique properties, such as amethyst for clarity and citrine for abundance, supporting various manifestations.
Each crystal’s energetic properties enhance the manifestation process. For instance, amethyst aids clarity, while rose quartz promotes love and healing.
Yes, all crystals in our candles are real and carefully selected for their healing and manifestation properties.
Yes, the affirmations are versatile and can be used with any candle in our collection to support your manifestation goals.
The affirmation cards guide your mindset and energy, aligning your focus with specific manifestation goals, with pre-written affirmations and space for your own.
Wear the crystal bracelet during your manifestation practice to amplify your intentions and carry the energy of your goals throughout the day.
Other Candle Features
Our premium soy wax and carefully selected fragrances ensure a consistent, long-lasting scent throughout the burn.
While our candles are suitable for outdoor use, it’s best to place them in a protected area to avoid strong winds from disrupting the flame.
Yes! Our candles are made from non-toxic, natural ingredients, making them safe for homes with pets and children when burned responsibly.
Manifestation Practices & Tracking
Use the calendar on the affirmation card to mark key moments and milestones in your journey, helping you stay motivated.
Yes, integrating affirmations with practices like meditation, journaling, or visualization can strengthen your manifestation efforts.
Hold the affirmation card in one hand and the bracelet in the other, focus on your intention, and repeat the affirmation while lighting the candle to carry the energy with you.
Our candles can help clear your mind and guide you toward your true desires. Start with a general intention for clarity or guidance.
Gift Ideas & Customization
Yes, our candles make thoughtful and empowering gifts for anyone on a journey of self-discovery and personal growth.
Yes! We offer customization options, allowing you to choose scents and crystals that align with your specific intention.
Jewelry FAQs
Gemanifest offers custom jewelry designs tailored to your unique intentions. Contact us at manifest@gemanifest.com to discuss your vision
Our jewelry products, like bracelets, are stretchable for a comfortable fit. Other jewelry products come in a variety of sizes to suit your needs.
For bracelets, the most common size for women is 7.5", and for men is 8". Necklaces typically come in a 18" length for women and 21.5" for men.
We recommend removing jewelry before entering water, as moisture can damage certain materials.
To cleanse your jewelry, place it on a selenite crystal or allow it to soak in sunlight or moonlight for a few hours. You can also use sacred smoke like sage or palo santo to purify it.
Wear one piece of jewelry for at least 10 days before combining it with others for the most impactful energy alignment.
Why Gemanifest?
At Gemanifest, we create eco-friendly, intention-specific products using sustainable materials. Our commitment to the planet guides every step of our design and manufacturing process.
Every product is crafted with intention in mind, designed to support your personal healing and manifestation journey. Whether it's a crystal, candle, or piece of jewelry, Gemanifest offers tools to align your energy with your goals.
We pride ourselves on providing only the highest quality, ethically sourced products. Each item is designed to hold strong energy and support your transformation.